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Bill Benjamin

in partnership with the Institute for Health and Human Potential (IHHP)

Were you inspired by the session with Bill you attended? Do you want to learn more?  Here are three ways you can do that:

Get Early Access to Bill's New Book!

Why You Should Watch the Case Study

Insightful Analysis

Learn how BCI identified and tackled critical issues in leadership effectiveness, employee retention and engagement, strategy, performance, and operational agility.

Proven Solutions

Understand the strategies and methodologies employed by IHHP to foster a culture of accountability, innovation, and high performance.

Real Outcomes

Review the tangible results of this collaboration, including enhanced employee engagement, increased innovation, and a strong culture of execution.

Unlock Valuable Insights

Blueprint for Cultural Transformation

Gain insights into the step-by-step processes and best practices that can be adapted to any organization
looking to foster significant cultural change.

Leadership and Development Insights

Explore how emotional intelligence and targeted learning can reshape leadership dynamics and enhance team performance.

Inspiring Testimonials

Hear directly from BCI’s executives and team members, including firsthand accounts like that of Paul Zurlo, CEO & President, who witnessed the culture shift within BCI.

Ready to Transform your Culture?

Connect with one of our Culture Consultants to learn how our system can help your organization.

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Is this Case Study for You?

• If you are a business leader or HR professional or organizational development expert focused on fostering a dynamic workplace culture, this case study is perfect for you.

• If your goal is to attract and retain top talent while driving sustained growth, you'll find valuable, actionable insights here.

Insightful Analysis
Discover how BCI addressed leadership, retention, and operational challenges through targeted assessments and strategic rollouts.

Proven Solutions
Learn how IHHP’s tools and strategies fostered accountability and innovation, enabling BCI to revitalize its culture.

Real Outcomes
See the results of enhanced engagement, innovation, and communication, positioning BCI as a top employer in the healthcare insurance industry.

What You Will Gain
Cultural Transformation Blueprint: Get a step-by-step guide to driving cultural change, adaptable to any organization.

Leadership Insights
Understand how emotional intelligence and targeted tools reshaped BCI’s leadership and team dynamics.

Inspiring Testimonials
Hear directly from BCI leaders, including CEO Paul Zurlo, on the impactful culture shift.

Why This Case Study Is Important?

For early access to the first chapter and exclusive updates before the book launches.

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Too many teams run from difficult conversations and decisions. But a high-avoidance team can never be a high-performing team. At IHHP we give you a proven system to help you build a courageous and connected environment so that your company culture becomes your unfair advantage – helping you attract and retain great talent.

DO YOU HAVE A CULTURE WHERE PEOPLE TAKE RISKS TO DO HARD THINGS? ACCESS OUR CHECKLIST FOR A HIGH-PERFORMANCE CULTURE. DOWNLOAD NOW.

See How BCI Built a High-Performance Culture—And How You Can Too 

in partnership with the Institute for Health and Human Potential (IHHP)

This insightful case study reveals how BCI leveraged IHHP’s Last 8% Culture System to overcome challenges, achieve outstanding success, and establish itself as a destination employer. Discover the strategies that transformed BCI into a high-performance culture—and how you can apply them to your own organization.

Too many teams run from difficult conversations and decisions. But a high-avoidance team can never be a high-performing team. At IHHP we give you a proven system to help you build a courageous and connected environment so that your company culture becomes your unfair advantage – helping you attract and retain great talent.

Last 8% Culture System

Transform Your Organization in Months, Not Years, with Our Proven Last 8% System

The Last 8% Culture System is designed to create the optimal conditions necessary to accelerate high performance by focusing on teams, where culture truly lives.

The Last 8%, is a system, not a training program. Using a series of team-based sprints, learning occurs in the flow of work and delivers simple and sticky ideas and tools to help you build a high-performance culture in months, not years.

The Last 8% System puts your people leaders at the center, giving them the skills and structure to own the culture on their team and empower people across the organization to take risks to drive performance and achieve results.

Culture, Leadership &
Emotional Intelligence Keynote Speaker

Connect with Bill on LinkedInGet Access to the Culture Map and Other Resources